Privacy Policy – TGN – Transportadora Gas del Norte S.A. 

Privacy Policy

Privacy Policy

Transportadora de Gas Del Norte S. A. (hereinafter, TGN) respects every person’s privacy (hereinafter “User”) who accesses, browses, uses and/or registers on our website: or any other link belonging to TGN (hereinafter, the “Website”). This privacy policy (hereinafter “Privacy Policy”) describes both all the information gathered by TGN about the User, from the use of the Website or any other site connected with it, and the use it can have of such information. Besides, it contains a description of the security measures adopted by TGN to protect such information, as well as the means the User can count on to request access, rectification, modification or suppression of the information.

Applicable Law

The present Privacy Policy is governed by the laws of the Argentine Republic.

In the event of any divergence related to this Privacy Policy, the User and TGN agree to submit to the jurisdiction of the Ordinary Courts of the Autonomous City of Buenos Aires, to the exclusion of any other corresponding jurisdiction.

The User is aware that the use of the Website and its services or contents is prohibited in all jurisdictions that do not recognize the validity of these Terms and Conditions.

User’s authorization to TGN

When accessing, browsing, using and/or registering or requesting to be registered on the Website or any of the services provided by TGN, the User expressly authorizes TGN to collect, use, process, disclose, assign, transfer, etc. his/her personal information in accordance with the following Privacy Policy. If the User does not agree to this Privacy Policy, please, refrain from using the Website or any of the services provided by this Website.

Information collected automatically

As is the case on many websites, the Website server and the services provided by it require the User to enable the use of “Cookies" to automatically collect certain information concerning the users of the Website, among which stand out and without limitation: Internet Protocol (IP)of your computer address; IP address of your Internet Service Provider; date and time you entered the website; Internet address of the page from which you connected directly to the Website; operating system you are using; sections of the Website you have visited; read pages and displayed images; and any other content you have submitted or downloaded from the Website. TGN uses this information for administrative or statistical purposes and/or to improve the service provided by the Website.

This Website uses “Cookies", a technology that installs information on a User’s computer, in order to recognize future visits by that computer. Cookies increase convenience and improve the use of the Website and the services it provides. TGN uses the information provided through cookies in order to: recognize you as a previous User of the Website; provide you with personalized content from the Website and information for your personal use; register your activity on the Website; complete online forms with your personal data to respond to your needs and concerns more efficiently; facilitate and improve your experience on the Website.

The User may choose to refuse “Cookies" if his/her browser allows it, but this may affect the Website use or the services it provides, as well as its ability to access certain sections.

Information required from the User

To access certain areas or services of the Website, the User will be required to register or request to be registered on it, creating a personal and non-transferable user account (hereinafter, the “Account"). All data that the User provides to TGN will be subject to our Terms and Conditions of Use Policy, whose reading is suggested by entering the following link: Terms and Conditions.

When registering or requesting registration on the Website or in any of the linked services, the User may be requested to provide certain personal data, aiming at: facilitating communication between the User and TGN; facilitating the access to certain services, sections or areas of the Website, etc. The User will always have the option to choose whether to provide personal information. If he/she chooses not to provide the requested personal information, the User may not be able to access certain services, sections or areas of the Website.

Use of the User’s personal information

If the User decides to provide personal information, it will be managed by TGN, based on the access requested and incorporated into the TGN database. The collection and processing of information and / or personal data are used for administration, updating, management, and improvement of the services and content made available to the User by TGN -through- its Website or any of the services provided by it. In addition, personal data may be used for sending messages regarding the services and content provided by TGN, as well as for any other use permitted by the laws of the Argentine Republic.

Confidentiality of the User’s personal information

TGN, by no means, will share, assign or transfer the User’s personal information to third parties, except in the cases provided for in this Privacy Policy, and when requested by judicial or competent administrative authority. The User agrees that TGN may transfer, totally or partially, personal information to controlled, controlling and/or linked companies; professional advisors; governmental and/or service providers, to the extent necessary for compliance with the aims described in this Privacy Policy and/or legal applications. Additionally, the User agrees that TGN may share certain personal information with third parties for complying with certain services (e.g., job application). In such cases, TGN will share the User’s personal information only when in compliance with the goal for which the information was requested.

Protection of the User’s personal information

To prevent unauthorized access, maintain the security and confidentiality of personal data and ensure the correct use of the information, TGN has various electronic, physical and administrative security mechanisms, and technical security procedures to protect and ensure the confidentiality of the information that is collected on the Website or any of the services provided by the Website. TGN continuously safeguards the User’s personal information in accordance with safety standards and procedures established by applicable regulations.

Thus, upon accreditation of identity, the User may exercise the rights of access, rectification, updating or deletion of data and opposition (for further information see attached Provision No. 10/2008 on the rights of the holders of personal data). For this purpose, each User may use the “Contact" section on the Website to send their queries and complaints.

Upon formal request made by the User, TGN will proceed to provide access to his/her personal information, as well as to rectify, update or delete personal data as appropriate, under the legal terms and deadlines and where appropriate. The deletion of any data will not proceed when there is a legal obligation to keep it.

The User, in turn, must act diligently in order to protect his/her personal information when using the Website or any of the services provided by it. For example, it is advised that the User ensures that he/she is using a safe browser when connected to the Internet, and not to share his/her User account and/or key (password) with others, since all activities performed on the Website or the services hosted on it, under his/her User name and password are his/her sole responsibility.

Retention of users’ data

TGN will keep the personal information provided by the User, as long as necessary for the fulfillment of the purposes described in this Privacy Policy and / or legal obligations. The personal information collected from the User will be destroyed when it is no longer necessary or relevant for the purposes for which it was collected, unless there is a legal obligation to keep it for a longer term.

Access to other sites

The Website may contain links to other websites or Internet resources, including sites operated by the Website’s business partners, their service providers and/or content providers. Access to these sites through the corresponding, links, hyperlinks, or the like implies an acknowledgement by the User to the connection with another site other than the Website for which TGN has no responsibility, no obligation or control with respect to the content available on those other sites or the collection, use, treatment and/or disclosure that they make of their personal information. The User should review the privacy policies of such third parties to understand how they collect and use the information.

Terms and Conditions of the Website use

The agreement to use the Website, which can be accessed by clicking (Terms and Conditions) contains important clauses on, for example, the limitation or exclusion of TGN’s obligation regarding the use made of the Website or any of the services provided by it; determination of applicable law and exclusive jurisdiction for the resolution of any dispute concerning the Website. By accessing, browsing, using and/or registering on the Website, the User expressly acknowledges and accepts the provisions contained in the Terms and Conditions. Each of these clauses applies to any dispute that may arise in connection with this Privacy Policy or to TGN’s collection, use, processing and/or disclosure of his/her personal information.

Changes to the Privacy Policy

TGN reserves the right to modify the Privacy Policy from time to time, without prior notice and/or consent of the User. The use of the Website or any of the services provided by it, after the operation of the change(s) instrumented to this Privacy Policy implies the acceptance of such modification(s). It is suggested that the User periodically visit the Privacy Policy to be informed of the latest version.


If you have any comments or questions about this Privacy Policy or about your personal information, please contact us on the Website, by using the “Contact Us" section to send your complains, or on any of the channels available on our website.