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Reporting potential irregularities, fraud or corruption and conduct inconsistent with the Code of Ethics and Conduct is not only a right, but also a way to safeguard the integrity of the team and the company. For this reason, our Transparent Line is available 24 hours a day, 365 days a year.
What is the Transparent Line?
Our Transparent Line is a confidential channel accessible anonymously and free of charge, to report potential irregularities, fraud, corruption or conduct that violates TGN’s Code of Ethics and Conduct. It is available 24 hours a day, 365 days a year.
Who can use it?
The Transparent Line is available to all collaborators and third parties.
What other channels exist for reporting situations or transmitting concerns?
At any time, TGN collaborators can report to any leader or direct supervisor, the Human Resources Department and the Audit, Compliance, and Process Improvement Management
What is the follow-up process after a report is submitted?
Reports received are reviewed and investigated by TGN’s Compliance Officer and their team. Once the investigation is completed, the reporting party will be notified of the closure of the case. To safeguard the confidentiality of the process, neither details about any disciplinary measures taken nor confidential information about the investigation will be disclosed to the reported party or third parties. As part of this process, TGN guarantees protection against retaliation for good-faith reporting, optional anonymity, confidentiality and data security.
At TGN we believe every individual can make a difference. That is why, if we become aware of something concerning or potentially inconsistent with the Code, we must report it. We foster an environment where everyone can talk openly. If something is wrong, we speak up. We know that acting with integrity also means raising our voice when necessary.